IPv6 - IPv4 Connectivity Issues



  • If you have bought any plan from us which have only IPv6 enabled ( Mouse & Rabbit )

    User may face the following troubles: (Just for those who bought without much knowledge about it)

    Problem 1: If your system (from where you connect SSH / RDP) doesn't have any IPv6. You won't be able to connect your VM.

    	  Verify: ping -6 ipv6.google.com (for windows run that on your command prompt)
    	           ping6 ipv6.google.com   (for Linux run that on your command prompt) 
    

    If you get results. you're good to connect. If you get packet loss. Your options would be,

    Solution :

    	(a) You must need an IPv6 enabled connection. Request your ISP for that or Change your ISP who give IPv6. 
    	(b) You get our IPv4 Addon
    

    Problem 2: From your VPS, you try to access any internet traffic, which doesn't have IPv6 enabled. You can't access it.

    Solution:

    	You get our IPv4 Addon
    

    Our discounted offer prices will make IPv4 add-on prices as low as 18$ / Year.

    Steps to Buy Addon:

    -> Login to your Client Area

    -> Go to My Products & Services

    -> Click on your product

    -> On the left pane of the Product Details page, click on Upgrade / Downgrade Option

    -> There you can select & buy IPv4 Addon to enable IPv4 on your VM.


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